Terms and conditions
Article 1 : Change of terms and conditions
The following terms and conditions apply to all and any orders of the website www.scar-racing.com.
SARL LE FLOCH reserves the right to adapt or modify at any time the terms and conditions. In case of such change then all orders will be subject to the terms and conditions effective on the day we receive the order.
a) Order validation
The customer can order our products from our website. By vertue of the orders placed on the website www.scar-racing.com then the orders are eefective from the date the account holder's credit card is debited.
When placing an order on the website www.scar-racing.com, the customer accepts the pricing structure and the description of the products available for sale.
The purchaser or purchasers accept that once the order is placed then neither the price nor the specification / description is negotiable.
b) Availability of the products
SARL LE FLOCH will honour all orders subject to availability. In the unlikely event that a product is not available then SARL LE FLOCH will immediately advise the customer accordingly.
Article 2 : Price
Products will be sold at the price as displayed on the website on the day of checking out the order.
Prices are shown in euros inclusive of tax and without shipping price. It takes into account the VAT applicable the day of the order. For orders from European and international countries : our website pricing does not include duties or value-added taxes. These charges are the responsibility of the customer and will be billed to you at or after delivery. For more information on duty rates or import restrictions contact your local customs office.
b) Delivery pricing
Shipping costs are 10€ for France.
Shipping costs are 15€ inside Europe, except for France.
Shipping costs are 45€ for international orders, except for orders from France and Europe.
If you want to order from DOM TOM, please contact us by phone or email.
Article 3 : Delivery
Products shipping are the responsibility of the customer, even if the order is addressed to another consignee.
In the case of a problem, check your parcel with the delivery company and state on the delivery note “reservations”.
Any complaint should be made within 48 hours following the reception of the parcel, by certified mail with acknowledgement of receipt to the carrier.
In stock items, the normal shipping times are :
- For France : 3 days
- For Europe : 7 days
- For international : 10 days
If the product is not available you will be informed.
Article 4 : Guarantee
Unless otherwise specified all items can be exchanged or credited. The exchange must be made within 15 days from the customer receiving the parcel.
We will exchange products on request by the customer. Return the item in the origin packaging, with a copy of the invoice, within 8 days. We will not accept for exchange or credit products that have been used or that are damaged. If you want to exchange a product, for any reason other that a delivery error, please attached a cheque for 10€ for forwarding charges.
Scar’s products are warranted against defects in materials and workmanship. Scar makes no other warranty, expressed or implied. This warranty does not cover damage by accident, misuse, abuse, neglect, alteration, or failure to perform maintenance.
Crashing is a part of riding a dirt bike and Scar does not replace damaged products for any reason whatsoever.
Article 5 : Signature and proof
In accordance with the Law of March 13th 2000, by entering the credit/debit card number and confirmation at the time of the order as laid out on the order form.
This validation means signature and acceptance of every operation made on the website.
The computerized registers saved in an electronic documentation system of the company SARL LE FLOCH will be considered as communications proof, of orders and payments between the two parties.
We reserve the right to change a product. Pictures on the website are not contractual. In case of litigation, all disputes will be subject to French Law and dealt with by the French judiciary. Most of our products are intended for use on a racing circuit and competitive sport, therefore forbidden on the public highway.
These conditions apply to all transactions through this website offered by the company SARL LE FLOCH.
Article 6 : Right of retractation
In accordance with the law, the customer (consumer) has the right to cancel the order within seven days from the receipt of the products and can return those ones for an exchange or refund, on the condition that the products must be in the origin packaging and in perfect condition.
Products have to be return to the company LE FLOCH – Manegouarch – 56160 Ploerdut – France. The forwarding charges are at the cost of the buyer. “Consumer” or "non-professional" means any individual who is acting for purposes other thanhis professional occupation.
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